Frequently Asked Questions
Everything you need to know about your Sharper Image experience.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can also track your status directly through the 'Order Status' link at the bottom of our website.
What is your return policy for electronics?
We offer a 60-day return policy for most items. Products must be in their original packaging and include all accessories. Please note that some personal care electronics may have restricted return conditions for hygiene reasons.
Do Sharper Image products come with a warranty?
Yes, most of our products include a 1-year limited replacement warranty that covers manufacturer defects. Extended protection plans are also available for purchase at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and interest-free installments through Affirm or Klarna.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days. We also offer expedited 2-day and overnight shipping options for most continental U.S. addresses.
Can I cancel or change my order after it has been placed?
Because we strive to process orders immediately, there is a very short window for cancellations. Please contact our customer service team via phone within 30 minutes of placing your order.